Guest Service Agent, Cook and Housekeeping intern

Paid / Unpaid: Paid

About the Employer

“WE ARE FRIENDS AND FAMILY”
SERVING FRIENDS AND FAMILY

Kokotel Thailand is an ambitions start-up in the hospitality industry Bed and Cafe Concept with Rooms for 4, an integrated concept of F&B and accommodation. We aim to deploy up to 1,000 properties between 30-110 keys in Thailand, South-East Asia and India as a game changer until 2030

Kokotel’s name came from some Japanese words.The most important is Kokoro = (Heart) This is a symbol of our commitment to provide heart-warming service with Thai Hospitality and Japanese Quality within Bed & Cafe Concept.
Let’s explore our Kokotel Home as follow:
2016 : Our first home “Kokotel Bangkok Surawong”
2017 : Kokotel Krabi Ao Nang, Kokotel Phuket Patong, Kokotel Krabi Oasis
2018 : Kokotel Chiang Mai, Nimman
2019 : Our latest home Kokotel Bangkok Sukhumvit 50
Another things: More to come……We are looking for your talented team who would like to have some fun together with aiming to have 10 more properties within 2019

Internship – Guest Service Agent
Responsibilities:
  • Create guest registration cards and confirm any special requests via email and reservations.
  • Assist with early check-ins and reserving rooms in advance.
  • Ensure clear communication through telephone, written correspondence, and proper messaging.
  • Offer the sale of accommodations, food, beverages, and advertise additional services.
  • Help manage coffee shop setup and operations, including food and beverage service.
  • Coordinate room status updates with housekeeping and kitchen operations.
  • Understand and adhere to safety protocols, emergency procedures, and accident prevention policies.
  • Maintain cleanliness and tidiness of the guest service department and coffee shop area.
  • Understand and communicate products and services effectively.
  • Assist Koko Star (Guest Service Agent) with PMS/POS system input and closure of shifts.

Internship – Cook
Responsibilities:
  • Help with the preparation and cooking of daily menu items in accordance with kitchen operation standards.
  • Properly store and maintain inventory for daily kitchen operations.
  • Execute and manage tasks promptly.
  • Maintain kitchen cleanliness and overall appearance.
  • Adhere to health and safety regulations and enforce strict sanitation standards in the kitchen while complying with various guidelines and requirements.

Internship – Housekeeping
Responsibilities:
  • Prepare and clean guest bathrooms, bedrooms, hallways, and public areas according to operational standards.
  • Replenish supplies and amenities for guests.
  • Report any maintenance needs promptly to the supervisor.
  • Handle guest requests for deliveries and pickups.
  • Ensure guest room security and privacy.
  • Manage linen and uniform inventory on a daily, weekly, and monthly basis.
  • Handle laundry and distribution of clean linens to food preparation areas (edited) and retrieve originals as needed.

Requirements:
  • Thai National Only, Male/Female
  • Studying in hotel and tourism management or related field.
  • Having status in university 3rd and 4th Year student.
  • Have approval from University/College to work with cover letter from university with signature of advisor from university.
  • Having passion to learn new things from Start-up business atmosphere with Friends and Family culture.
  • Can be intern for at least 3 months (Accept intern of work any season of year)
  • Having strong attitude to work.
  • Positive attitude, Self-development mind-set, strong service mind, patient, leadership, flexible and multi-tasking skills.
  • Punctuality and team work with creativity.
  • Very good in both verbal and written communication in Thai and English and inter-personal skill.
  • Proficient in general computer knowledge would be prefer.

Welfare and Benefits:
  • Kokotel T-Shirt 1 pcs.
  • Meal Allowance 5,000-6,500 THB
  • Certificate after finish program
  • Day off 2 days per week
  • Working 8 hours + 1 hour for break
  • Uniform 3 sets (for an internship at property only)
  • Visa Fee (for an internship “Foreigner” only)
  • Accommodation (for an internship “Foreigner” only)

Email : hr-team@kokotel.com
Tel : 093-438-6642 / 02-026-3219 #2105

Click here to apply.