Job description
OPERATION
– Supervise, review, and support the team with the operation of all files to ensure the operation of the files in a consistent and effective way.
QUALITY
– Collect, record, and investigate all feedback from multiple sources. Share with the team and follow up with long-term solutions to ensure the same issues are not repeated.
– Ensure that all the procedures and processes are well implemented to satisfy customers.
– Support and coordinate with other departments to encourage synergies and maintain collaboration with relevant departments in carrying out processes and find out what factors need to change in a timely manner.
Qualifications
- Fluent in French and English.
- Strong knowledge of the Tourism field, Hotel and Tourism Management.
- Strong leadership and management skills.
- Creative, dynamic, good knowledge about products and destinations in Laos.
- Strong analytical and problem-solving skills and strong decision-making skills.
- Strong presentation skills.
- Strong communication skills.
- Strong computer skills (Excel, Word, Outlook).
- Strong planning and organizational skills to balance and priorities work.
- Self-motivated to learn new concepts and participate in new projects.
- Characteristics: pleasant personality, positive attitude, open-minded, honest, active, and
decisive.
Company’s overview
Easia Travel was founded by three travel professionals in 2000. Driven by the same passion for authentic travel experiences, they joined forces to create journeys based on the theme: “encounters at the end of the horizon”. This theme has guided Easia Travel for over 24 years and is reflected in everything the company does. From start to finish, our teams transform their passion for travel and Southeast Asia into unforgettable journeys for your customers, exclusively on a B2B basis. Today, we are over 330 Easians working in 11 offices around the world and every day we have one mission: “Make Asia Easy For You!”
Contact Person: Phetanong PHONSAVATH, anong@easia-travel.com
Luang Prabang office – Ban Visoun, Unit 07 – P.O. Box 095 Blvd Luang Prabang, Lao P.D.R.
Deadline for application: 30/07/2025
Website: http://www.easia-travel.com
Social Media: https://www.facebook.com/easiatravel
